Loud Bang from upstairs

I was up from a nap and in my bathroom when I heard

a loud Bang then a small woman's distressed 

"Ooooo! Ooohhh help..... oooo help somebody "

Oooooooo.......

I stood for a second because i was still half asleep

then went out the door and up the stairs.

I knocked on her metal door asking "Are you alright??"

Ooo...ohhh..... WHO IS IT ?! "   (wut?)

"Are you alright? I am from downstairs "

( so funny that even in her distress she demanded to know who it was)

she crawled over and unlocked the door and I opened it.

There she was sitting on the floor 

blood all over her clothes and face.

I asked if she wanted me to call ambulance and she said 

No just get me the phone, my brother is upstairs.

She hit a button and handed me the phone- busy sound.

I realized I had no idea how to operate a landline anymore as I 

tried to disconnect.

She told me to go upstairs, so I gave her a roll of papertowels and

went upstairs to bang on his door.

No answer. 

By the time I made it back down to her place 

his scooter was outside her door.

I opened the door without knocking to find him picking up trash from 

the floor and saying

"You people just gotta relax , she's FINE ! "
She called out to him that I was from downstairs ( I am not "you people")

and I left.

Personally, I felt that even though he was her brother

I didnt think that he was doing the correct thing for her. 

But I do understand that when you are old, any little thing will cause you

to lose your home. 

(I didnt get much sleep that night repeatedly seeing that blood over and over)